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The old adage “the customer is always right” can be interpreted in many ways, but one thing it never intended was to give customers or clients free reign to walk all over businesses and make unreasonable demands. We’ve outlined 10 Scenarios Where Less Business Means Better Business. Though you depend on your clients to make a living, you also need to stand by the quality and value of the services or products you provide. Knowing where to draw that line can be tricky and will vary case by case. To help bring clarity to the subject,
1. They Ask for a Reduced Rate
Clients will try to negotiate for a lower price, and that’s normal. However, when they’ve already agreed on a fixed payment price and change their mind the next day, you should simply cut all ties with them. Chances are they’ll continue to pressure you repeatedly because they don’t have integrity.
2. They Say They’re Doing You a Favor
You’re not asking for an unreasonable amount. You’re working hard to provide your client with the best possible product and should be compensated accordingly. When they tell you they’re doing you a favor by hiring you, you should immediately run out the door because that’s a red flag.
3. They’re Not Paying You Fairly
The corporate world is brutal, and everyone is looking out for themselves, and so should you. When your client is not paying you proportionally to your efforts, it’s time to decline their work. Never undersell yourself because it sets a dangerous precedent you don’t want to enter.
4. They’re Being Extremely Rude
Some clients are complicated, while some are just rude and disrespectful. When it’s the latter, you shouldn’t go anywhere near them because chances are they’ll cause a lot of trouble. On top of that, you deserve better than to be treated poorly. Mean clients also impact your mental health.
5. They Have a Bad Track Record
If you doubt a dubious client, you should do some research within the industry. If other companies have had a difficult time with this client, you will likely encounter the same problems if you take on their business. In such a situation, saying no is the best way out.
6. You Don’t Live Paycheck to Paycheck
While it’s reasonable to take on a challenging client when you’re struggling to make ends meet, it’s not something you should do if you’re doing reasonably well. Many options will come your way, but if you take up this one, you won’t have the energy to deal with fruitful people.
7. They Ask You to “Trust Them”
Nothing is worse than a client asking you to take their word for it instead of signing a proper contract. In the business world, there is no such thing as trust, so be wary when someone keeps pushing the date of the agreement ahead. You don’t want to accept their offer, work for them, and get scammed.
8. They Try to Micromanage You
Flexibility is key in any kind of work. When your client demands that you present them with updates every other day and try to control everything you do, it’s a sign that you should avoid them. Not only will they continue to bug you, but you won’t be able to do your work efficiently because you’ll be busy dealing with their intrusions.
9. They Take Ages to Get Back to You
People can be busy and reply to your queries late, but there’s a specific time limit for this. If they take weeks to get back to you about something straightforward, they might be more flaky than you realize. Someone who isn’t sure what they want will keep wasting your time, and you might not get paid entirely.
10. They Ask for Freebies
If someone tells you how to add the work to your portfolio, as if they’re doing you a favor by employing you, run in the opposite direction. The next thing that comes after this remark is an offer to work for them for free and add experience to your CV. You don’t need to hand out freebies because it is your right to get paid. Source: Reddit.
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